// 24/7 AI voice agent for HVAC contractors

It's 2 AM.
No heat.
Your phone is ringing.
Somebody better answer.

Dispatch by AI picks up every call you can't get to, day or night: after-hours, overflow, peak season, or your whole line. It triages the emergency and books the job while your competitors' callers sit in voicemail. No answering service. No missed revenue. No tech woken up over a filter question.

Live in under a week / month to month / built by people who worked a real on-call rotation

Incoming call / Sat 01:47 EST
Caller

Our furnace quit and it's 44 degrees in the house. Can somebody come out tonight?

Dispatch by AI

I can help with that. Is anyone in the home dealing with a medical condition that makes this more urgent?

Caller

No, we're just freezing.

Dispatch by AI

Understood. I have an emergency slot at 6:30 AM. The after-hours dispatch fee is $189 and it applies toward the repair. Want me to lock that in?

Caller

Yes, please.

Dispatch by AI

Done. You'll get a text confirmation now, and our technician will call 30 minutes before arrival.

✓ Job booked / on-call tech briefed / nobody woken up
01 The problem

Every missed call is a job you already paid to generate.

You spent the marketing dollars to make that phone ring. Whether it's 2 PM overflow or a 2 AM emergency, here's what usually happens to it.

Option A / Voicemail

Emergency callers don't leave messages

A homeowner with no heat at 2 AM doesn't wait for a callback. They hang up and dial the next company on Google. That job is gone before you wake up.

Option B / Answering service

Message-takers can't book jobs

You pay hundreds a month for someone to write down a name and number, mangle the details, and leave the actual sale for tomorrow. That's not coverage. That's a delay.

Option C / On-call tech

Your best tech is not a receptionist

Waking a senior tech for pricing questions and routine bookings burns them out and costs you overtime. Save the calls that need a human for the humans.

02 How it works

Forward the line. We take it from there.

No new hardware, no rip and replace. Your number stays your number.

1

Forward your line

Send us everything, just after-hours, or overflow only so we pick up when your office can't. You choose the coverage.

2

The agent answers in two rings

A natural voice trained on your company: your service area, your pricing, your dispatch fees, your rules.

3

Triage and book

True emergencies escalate to your on-call tech with a full summary. Everything else gets booked straight into the schedule.

4

You get the recap

Every call produces a text and email summary with a recording and transcript. Nothing lands in a black hole.

03 What it handles

Built for the calls HVAC companies actually get at night.

Not a generic chatbot with a phone number. The playbooks are HVAC-specific and the escalation rules are yours.

Triage

Emergency triage

No heat, no cool, water where it shouldn't be. The agent asks the questions your dispatcher would ask and grades urgency by your criteria.

Safety

Safety escalation

Gas smell or CO alarm triggers an immediate script: get out, call 911 and the utility. Then your on-call tech gets alerted instantly. No exceptions.

Booking

Appointment booking

Books directly into your calendar with the address, equipment details, symptoms, and dispatch fee already agreed to.

Overflow

Peak-season overflow

First heat wave of the summer, your office line melts down. We catch ring-no-answer overflow during business hours too.

FAQ

Common questions

Service area, hours, maintenance plans, ballpark dispatch fees. Answered consistently, the way you told us to answer them.

Handoff

Warm handoff rules

Caller insists on a human? Existing VIP account? The agent transfers or takes a priority message based on rules you set.

04 The math

One saved emergency call pays for the month.

Illustrative numbers. Bring your own call volume to the demo and we'll run it live.

What missed calls cost now

Average after-hours emergency ticket$450 to $1,500
Emergency callers who won't leave voicemailMost of them
Answering service that can't book or triage$250+/mo
Where the missed job goesYour competitor

With Dispatch by AI

Calls answered100%, 24/7
Emergencies triaged and bookedFirst call
On-call tech interruptionsReal emergencies only
Recap of every callText + transcript

You already paid to make the phone ring.
Stop donating those calls to the other guys.

05 Your stack

Plays nice with the tools you already run.

Booking flows into your field service platform or calendar. If it can take a webhook, we can book into it.

ServiceTitan Housecall Pro Jobber FieldEdge Google Calendar Outlook
06 FAQ

The questions every owner asks.

Short answers here, full answers on the demo.

Does it sound like a robot?
No. It's a modern natural voice that handles interruptions, accents, and rambling callers. And it doesn't pretend: if a caller asks, it identifies itself as your automated after-hours assistant. Callers care about getting help at 2 AM, not about who picked up.
What happens with a real emergency, like a gas smell?
Safety scripts run first and they're not negotiable: leave the house, call 911 and the gas utility. Your on-call tech is alerted immediately with the address and details. Everything else follows the escalation rules you define during setup.
What if the caller demands a human?
Your call, literally. Options include a warm transfer to your on-call tech, a priority callback promise with an instant text to your team, or both. You set the rules per situation.
How long does setup take?
Under a week for most shops. We load your service area, pricing and dispatch fees, escalation rules, and calendar, then test it against your real call scenarios before anything goes live.
Am I locked into a contract?
Month to month. If it isn't obviously paying for itself, cancel. We keep customers by saving jobs, not by trapping them in paperwork.
07 Book it

Hear it handle a call
before you buy anything.

A 30-minute demo: we run your real call scenarios against the agent, live, and do the missed-call math with your numbers.

Book a demo